Customer Testimonials

Brought my 2022 Ranger in for a recall repair recently and had a great experience. Kyle provided excellent customer service.

Solid dealer. Nothing crazy.

Professional!

Really quick with the maintenance and even sent a video, very professional

Great work, low cost

I am so pleased with my new truck! Brandon turned an impossibly long wait for our Maverick into a 5 star experience by consistently keeping us on track and heading in the right direction. When the truck arrived, our experience at the dealership was thoroughly enjoyable and the entire staff was pleasant and efficient.

Friendly front desk agents. Quick to return calls and provide status. Fast service. The mechanic does a video recorded explanation (love this). Hassle free checkout. Highly recommended.


Great service. We love the truck we bought. I’m concerned that it’s been 3 weeks and our trade in has not been paid off and a payment will be due tomorrow.

Good fast service

Mr. Minor was very helpful, I really appreciate his help.

My experience buying my new 2023 Bronco was absolutely amazing. From the sales rep, to the finance guy to the GM. The whole team at Capo Ford was very friendly and honest and I appreciated the whole process as a first time car buyer. Thanks again, Alec

Great service. Highly recommend.

Bob Coleman is the best service guy ever! He’s been helping me years. TCF takes great care of the people and their cars! Go


This place is everything you could ever want from your local Ford dealership. From boss man Steve, to Brenden, Bob, Kyle and Josh, you can’t go wrong here. Excellent customer service in an efficient, professional manner. This place will make you never want to go to another Ford dealership in your life. And when and if you do deal with another ford dealership, you’ll be CLICKing your heels three times and saying “There’s no place like Capo Ford”

I dealt with the sales representative in a no rush no pressure manner and he did what he said and said what he did I like that. I have been with Ford for almost twenty years now and appreciate what they do for my vehicle and piece of mind



Great experience start to finish. Cory Sweeney and Sha Daneshfar were very helpful throughout the entire process. I love my new Ford F150 Lightning!

All our experiences here have been wonderful - good communication re: discovered problems, questions answered, no delays.

Always a pleasure doing business with Tuttle click Capistrano Ford. They have taken care of all of my vehicles for the last 19 years. They are always professional, and the quality of work is unsurpassed. I would recommend anybody to Tuttle-Click Capistrano Ford

Satisfied with service

Kearby really kept me informed and honestly helped me through the long wait for a part on back. I honestly felt he cared.




Paul in Service went out of his way to make sure my Explorer was correctly diagnosed and repaired. Great communication too!


Very accommodating even though I was only in for a minor recall fix. Nice folks

Best Ford dealership and service in the country. They really care about customers needs and take their time to address all my issues. Will highly recommend this place. Everyone is amazing and patient there. The manger even called me personally and did his best to resolve my car issues from my visit! Definitely highly recommended for busy people.


Great service!


(Translated by Google) very good attention (Original) Muy bien la atención

Dorothy was my service advisor. Very thorough & professional.


It's convenient, it's open on Sarurdays and late on weekdays

Customer service is great because of Minor P. who's professionalism and honesty is appreciated. So many times women are taken advantage of as I've experienced and to know and feel safe everyone is treated equally. It is how EVERY business should run. Thank you!




I was impressed with the level of communication from my service advisor Matt. He kept me up to date on my particularly challenging warranty issue. I highly recommend this dealership and service department.

Matt Alves was very helpful with getting my vehicle fixed, he called me with updates and really kept me in the loop of where they were with the repairs. Also had 2 recalls fixed.

Very impressed with the attention to detail at this dealership- with all the miles I drive on the daily having piece of mind about my vehicle is priceless- will definitely return for future maintenance at this location- the professionalism & knowledge by the employees here was much appreciated




Great group of people. From the General Manager, Steve Smith to the GSM, Joe Gonzales, to Brandon, their lease maturity specialist, the entire team makes your experience seamless and easy. Much appreciated.

These guys are great! I just moved to the San Clemente and these guys are my new neighborhood dealer!



This is the second car we have bought with Tuttle-Click. Everyone from Steve (GM), to Kelly (Sales), to the men and women in the Service department are always polite, caring, hard-working, and consistently professional. We will always go to Tuttle-Click for our cars!



Brendon in service dept. is one of the best customer service individuals i have dealt with. GREAT GUY

Very responsive service. Friendly staff.

Great service

Great product, great atmosphere and great people. I go here for all my service and parts needs. Even the general manager came to check on me! Awesome store.

We were on vacation and had under cover come loose under the radiator. My husband used to live in area and had previously bought a truck from them. We were taken care of thoroughly , efficiently, and in a timely manner. Good outcome from what could have been a trying time. Thank 😊




Thanks again Sean & Tim for making my service trips so easy. These guys know how to take care of their customers!

I had an amazing experience in every way possible to the point of driving my car off the lot . I highly recommend this dealership.

Great customer service and in time delivery of my vehicle

So far, so good. I don't have the car yet.

GREAT SERVICE AS ALWAYS FRIENDLY STAFF

The service department gave me excellent service! Courteous and timely and efficient! Thank you Russ

We drive from San Diego (passing two other Ford Dealers) just to go to this one for service. Kyle Sanders is the best in the business when it comes to a service advisor. HE is the reason we drive over an hour to get service done! This dealership is always clean, pleasant and enjoyable to wait in.

My car had a difficult transmission module shifter problem which was addressed by Capistrano Ford and Ford Motor Company to my total satisfaction. I would recommend Capistrano Ford and Ford products to anyone looking for a vehicle which is 100% backed by service.





My service writer Bob Coleman was great.He went out his way to expedite the maintenance on my truck.




Excellent service. Kerby is a great service manager. Everyone was focused on doing things right the first time. I will come back.

Went if for normal service, job was done in reasonable period of time. Service writer Kyle kept me informed through the process.


Ordered a new Explorer here through Kelly Wilson. Very straightforward and pleasant experience.



Consistently Great service - up front info regarding expected delivery with accurate estimated cost - clean establishment- customer focused staff

They were unable to fix my sunroof. My only complaint. I finally got my sunroof fixed & the work was great.

Kyle was very patient and listened to my concerns. His brake specialist did a great job on getting my rear brakes to work correctly on my Ranger.

Fast and excellent customer service

Great customer service, friendly and very helpful:)

ProfessionL, friendly, and timely.

Good experience and service



It could not of been better great experience

Last Wednesday night I needed to replace a light bulb in the left rear turn signal. This was something that could not wait until morning due to my wife having a Doctors appointment. early that morning. I discovered you were open until 7:30 PM and drove immediately to service in San Juan. Dorothy, your service agent not only got the necessary bulb for a cost of $3.93 but also replaced the burned out bulb in my suv.. I truly appreciate the extra mile she went and hope some recognition is given to this extraordinary women.

Have bought several ford vehicles from Capistrano Ford as well having them serviced there. Sales and service writers are all great people to deal with.

If you ever stop by this dealership to loom at new or used cars I would highly recommend seeing Chuck. He's awesome! He went above and beyond to locate and pick up the car I wanted which was at the sister dealership. He will also make you feel appreciated and gives honest feedback on the vehicle you are interested in. A month after my transaction the dealership called and asked if i coukd come in and sign a new contract. I saw Chuck and he said he was going to fill my gas tank up for the inconvenience of ...

This is my 7th year working with Tuttle-Click. I always get excellent service and excellent care and everything is always taken care of.. I appreciate everyone

The whole sales process was very straightforward. They had the truck I wanted. After a short and easy negotiation we were able to arrive at a fair deal. I’d buy from this dealer again.